I am writing to formally address a situation regarding Dr. Ling Bei’s recent decision to decline my cataract surgery. I received a notification this morning that the surgery would not proceed, as her staff expressed discomfort with my future office visits. This follows a three-week delay in the authorization process—which my insurance provider, SCAN, confirmed was due to Juanita M.'s failure to submit the necessary documentation to my primary physician. My previous feedback to the Eye Treatment Center was intended to highlight these administrative oversights to ensure better service standards for all patients. I believe Dr. Bei’s decision to cancel my procedure based on these grievances is unprofessional and reflects a personal bias in favor of her staff, disregarding the significant inconvenience caused by their lack of diligence in handling my authorization.
In addition to the facts of my eye conditions are getting worse than before and needed to have the surgery done as soon as possible due to my glaucoma having at the same time. Should people choose to have a doctor treated patient like she just did to me.?
Tuyen T. | Sep 26, 2026
It is essential that Juanita M. receives comprehensive training to ensure she performs her professional duties effectively and provides appropriate patient care.
Tuyen T. | Sep 22, 2026
Everything went great! Thanks Dr Mok.
Molly F. | Sep 21, 2026
Dr. Sasaki has been outstanding all the years I’ve coming to eye treatment center. Always takes time with any of my concerns with my eye condition. Thank you
Robert B. | Sep 17, 2026
Dr. A. Mok is very professional and knowledgeable. She takes great care of her patients.
Florian J E. | Sep 17, 2026
It's a privilege to have Dr. Sasaki look after my eyes. She is very good at her profession.
Dara S. | Sep 17, 2026
Always great service
Mark F. | Sep 17, 2026
very complete
Diane M. | Sep 17, 2026
Dr & Staff are very friendly
Esteban G. | Sep 17, 2026
Always excellent care from Dr. Sasaki and her colleagues
Laura F. | Sep 16, 2026
Dr. Mok took the time to evaluate my situation, she was very interested in my history. she thoroughly explained that my peripheral vision loss was something that was more involved with my brain, then with the structure of my eyes. Dr Mok and her staff made me feel like they cared about me as an individual not just a patient.
Rachelle T. | Sep 16, 2026
I have ben seeing Doctor for many years .She is an outstanding physician. She is always friendly and thoughtful.
Candace H. | Sep 16, 2026
Loved visiting this office, staff prompt and efficient
Celinda M. | Sep 15, 2026
good
Thomas P. | Aug 22, 2026
Dr. Mok is the best.
Thomas P. | Aug 12, 2026
professional as allways, check the eyes to the smallest detail and explain it to me
Jesus L. | Aug 08, 2026
She is very good at what she does and she and she answered my question
Regina J. | Aug 06, 2026
Excellent care. Thank you Dr. Mok.
Olive
Olive Kristine H. | Aug 04, 2026
Always!
Donna H. | Aug 04, 2026
Dr. Mok performed cataract surgery on both my eyes in the past 3 weeks. Dr. Mok is outstanding. Surgery went well and recovery is fine. My visions greatly improved. She is super competent, a wonderful communicator, and I trust her completely.
Martin F. | Aug 03, 2026
She is so nice & very professional . .
Zaldy M. | Aug 03, 2026
No long waiting for appointment
Kaz K. | Jul 26, 2026
Friendly seevice
Kazimierz K. | Jun 30, 2026
Great provider. I was seen immediately
Christopher V. | Jun 16, 2026
Really listened to my concerns
Amy S. | Jun 16, 2026
Explained well, simple, flawlessly done. Highly recommend her and the staff
Mike S. | Jun 12, 2026
My experiences with Dr. Mok have all been positive. She has kept my glaucoma in check. She always has such a bubbly disposition and her feel-good attitude is contageous. The staff is friendly and conscientious. I know I am getting excellent care.
Louise M. | Jun 12, 2026
Great Doctor and Staff
James D. | Jun 11, 2026
Dr. Bei is skilled, professional and compassionate.
She has worked closely with me over the last 3 months to ensure complete recovery from a complex surgery.
Her office support team is extremely proficient; everything runs smoothly.
I would strongly recommend her to anyone in need of an Opthamologist.
Donald R. | Jun 11, 2026
Always pleasant and professional. I never feel rushed when I have appointments. Never makes me feel my questions are stupid questions. I habe referred several people to Dr Mok that's how much I appreciate her and her amazing staff
Barbara M. | Jun 11, 2026
Expectations were made clear and everything went as planned and described.
Louis A. | Mar 19, 2026
Dr. Ling Bei is outstanding professional, funny, upbeat, and very caring. I met her when I unexpectedly needed cataract surgery, and as a retired, nurse myself can only give her high praises and high marks for how she cares for her patience. I have had several encounters with Dr. Bay and her office and surgical staff and I feel like they have become a family. I highly recommend her and the office if you have any Eye needs.
Margaret M. | Mar 15, 2026
Knowledgeable and on time!
Barbara C. | Mar 13, 2026
Great!
Dianne W. | Mar 13, 2026
Dr Sasaki is one of kind very concerned about her patients well being, goes way beyond her expectations, her staff as well very caring team
Yolanda S. | Mar 13, 2026
Wonderful knowledgeable doctor!
Mark H. | Feb 12, 2026
Great job Dr Mok Thanks!!
FRED S. | Feb 11, 2026
Excellent care and follow-up if needed.
Carolyn F. | Feb 11, 2026
I was well taken care of by staff and Dr Chan was very through and professional.
Lorraine K. | Feb 11, 2026
Best Ophthalmologist in Long Beach. Kind, explains well all around superb Doctor.
Sheldon S. | Feb 11, 2026
Dr Mok and her teammates of professionals provide Tier One assessment, treatment & service throughout the process. DR Audrey Mok, MD has my highest reccomendation.
Frank C. | Feb 10, 2026
I was 100% satisfied with her knowledge, explanation of treatment and care.
Alicia R. | Jan 27, 2026
Very kind and caring practioner. Listens to my issues and concerns with insight into both challenges dealing with glaucoma and dry eye problems. She see's me on a 3 month schedule and more if needed...
I highly recommend this eye center.
Staff, both up front and back office friendly and cordial.
Claudia A. | Jan 23, 2026
Dr Mok has taken care of my eyes for a long time. She is very friendly and takes her time to explain if there are any questions. I will always trust my eyes with Dr. Mok.
Shoukat L. | Jan 22, 2026
She is very knowledgeable and professional. She is very patient with you.
Lori V. | Jan 22, 2026
Excellent reception and treatment from all participating staff members.
Joyce H. | Jan 22, 2026
Dr. MOK Is awesome. She cares and make you feel comfortable
Martine G. | Jan 22, 2026
She is the best! She is caring, knowledgeable, patient and gentle!
Gale C. | Jan 22, 2026
Dr. Sasaki is very professional and caring. I recommend her and her team to anyone that wants to receive the best eye care possible.
James H. | Jan 22, 2026
i have a sister who is developmental disable. shortly after relocating her to CA. to live with me in 2015 I noticed she was having problems with her right eye, i became very alarmed because this is her only seeing eye. we were referred to the Eye Treatment center by her primary Dr. Wanyaki, were immediately Dr. Sasaki detected the problem. A procedure was scheduled at St Mary hospital and Dr. Sasaki put a lens in her eye. her eyesight has never been better. My sister's first trip back to Texas after her procedure was a bit humorous, on the plane she grabbed a man's tie to remove what she thought was a lint ball only find out it was the design in his tie, that's how well she could see. Dr. Sasaki is so reassuring, patient and kind. Dr Sasaki is personable and never rushed during our appts. She understands my sister and speaks to her as if she does not have a disability. Dr. Sasaki is a great listener and makes sure I understand all the medications needed and how to apply and when to apply. The Eye treatment center is our Eye care home. Yevette and the other staff is unbelievable. Thank you Dr. Sasaki and your team. You were and still is a God send for my family.
Betty J. | Dec 15, 2025
Dr. Audrey Mok is outstanding. She’s incredibly knowledgeable, thorough, and takes the time to explain everything in a clear, calming way. I never felt rushed, and she made sure all my questions were answered. The exam was detailed, the care was excellent, and the overall experience—from check-in to checkout—was smooth and professional. I’m genuinely grateful to have found her and highly recommend Dr. Mok to anyone looking for top-quality eye care.
Han M. | Dec 12, 2025
Five stars all the way!
She is the best !
She has really helped me and I'm so thankful to have her for my doctor.
Harry D. | Dec 12, 2025
Pleasent
Doris S. | Dec 11, 2025
My evaluation was thorough with a detailed explanation of my vision options.
Lawrence W. | Dec 08, 2025
Good communications!
Gary I. | Dec 08, 2025
Dr Mok is great. She is knowledgeable, professional, kind and listens to me as she explains her proposed treatment. I’m very happy to leave my eye treatments in her hands . Thank you Dr Mok.
Brigitte M. | Dec 07, 2025
Very efficient and informative . On time and friendly atmosphere
Martin S. | Dec 07, 2025
Dr. Mok is a wonderful doctor. She is personable and makes you feel very special. She has helped me with two different autoimmune diseases. One which no one else could diagnose!!! She returns calls promptly and very willing to help. Love her!!!
Karen K. | Dec 06, 2025
Great attention for my eye and follow ups
Joel Z. | Dec 06, 2025
Dr. Mok, Very professional, excellent care of eyes, kind and patient. I appreciate the way she listens to my concerns. Thank you. Olive
Olive H. | Dec 06, 2025
There are not enough good things i can say about my experience with Dr. Sasaki and her staff. The results from my cataract surgery and follow up far exceeded my expectations. I highly endorse this practice!
Jane W. | Dec 06, 2025
Simply the best group of eye specialists, my whole family loves Dr. Sasakit, Dr. Mok, Dr. Gupta, Dr. Lei, Dr. Chan, Dr. Fuentes and the
staff. All of them are very professional and they spend time with the patients, can ask any questions that you needed answers regarding their eye treatment. They are the best group of eye specialists that I recommend to all my friends and relatives.
Lita D. | Dec 05, 2025
After examining my eyes, he decided on a prescription. He then made up a "practice" set of glasses for me to try. I did, and I told him they were totally wrong. He INSISTED that they were right. I had the prescription filled, and of course when I got the new glasses they were useless. I had a different Doctor examine me and indeed the first prescription was completely wrong.
Thomas S. | Nov 05, 2025
Very good
Jose A. | Oct 16, 2025
I had an eye procedure, on both of my eyes with Dr. Mok.
It was an amazing experience.
My procedure was a success.
Dr. Mok did a great job and is so
Helpful in answering any questions I had.
The assistants and staff are always there to help also.
I give the whole team 5 smiles.
Bruce H. | Oct 11, 2025
Dr. Bei answered my questions thoroughly and with patience.
Nannette T. | Oct 10, 2025
It's always a great experience there with Dr Mok and her staff. I have been a patient there for 6 years and I keep going back! I feel like family there :)
Sharyn H. | Oct 10, 2025
She tells you what she diagnose you have and follow the correct procedure to eliminate the problem.
Ranjeet R. | Oct 10, 2025
Very good.
Mayumi F. | Sep 14, 2025
Dr Chan is a lovely individual and an excellent practitioner. Explains her process as she provides her service and has always been spot on with my prescription.
Myrna Z. | Sep 09, 2025
It is always to pleasure to visit Dr. Mok. The front desk and the technicians are friendly and helpful. Dr. Mok has been keeping my glaucoma in check. She is friendly and listens to my concerns. I'm always happy that I came.
Louise M. | Sep 09, 2025
Dr. Sasaki, was very patient with me and very professional. I always enjoyed my appointment with my Dr.
Barbara C. | Sep 09, 2025
Just the best. So much medical talent in that office
Joseph T. | Sep 08, 2025
I have been seeing Dr Sasaki for 12 years. I find her to be caring, professional and very knowledgable. I feel that my eyes are well taken care of
Joyce S. | Sep 08, 2025
Dr Mok is wonderful. She is very professional and most pleasant. She is an excellent, professionally skilled doctor. I feel so lucky to have her as my opthalmologist.
Diane D. | Aug 26, 2025
10 out of 10. From the front desk to the technicians and the provider. I was treated with the upmost care and respect as a patient. This is how patients should be treated. If you need any type of optimalogy care please run to this facility. Leave all the others alone. Call and ask for Dr. Bei and tell them I referred you.
Cedric C. | Aug 25, 2025
Professional & caring
Dave D. | Aug 22, 2025
Dr Mok is a knowledgeable, compassionate doctor. My experiences with her have been great!
T S. | Aug 13, 2025
She was able to see some issues with my eyes and recommended a really good retinal specialist.
Daniel A. | Jul 29, 2025
Very professional,caring and friendly. I feel she is one of the best.
Carol C. | Jul 07, 2025
Great experience, service was very professional, efficient and all questions were answered by Dr. Saba
Kenneth L. | Jul 06, 2025
After my ophthalmologist of 25 years retired, he referred me to Dr BEI - How lucky am I as she more than met my high expectations. Knowledgeable, Professional, and above all caring! I just hope she doesn't "retire" before I do.
Donna R. | Jul 06, 2025
Excellent exam and care
Linda W. | Jul 06, 2025
Excellent !!!!!!!!
William W. | Jul 06, 2025
Is there anyone better ?????
William W. | Jul 06, 2025
Dr. Bei is excellent! She is very knowledgeable and very good with her patients. I am happy I found her.
Deb C. | Jul 06, 2025
Dr. Bei is the best. She really cares about her patient's and their eye health.
J P. | Jun 23, 2025
My experience with this Doctor was great With explaining what is she going to do with the procedure.
Pedro S. | Jun 23, 2025
I was in on the last visit to be examined for new glasses. I wanted to make sure my subscription hadn't changed before ordering a new pair. The office staff and assistants are always friendly and helpful. I've been with Dr Sasaki for many years now and she is always friendly and professional at the same time. After doing all the measurements for new glasses she gave me an updated prescription for a new pair. There is no pressure to buy the glasses from her office, they let you make the choice where you want to get them. But let me tell you this, it isn't uncommon to find specials going on for 2 pairs of frames, like regular glasses and readers. I don't think you will find a better doctor and office for your needs when it comes to your eyes. Give them a try, you won't be sorry I promise you that!
Annette N. | Jun 18, 2025
Dr. Bei did laser cataract surgery on both my eyes and I have been so happy that I went from nearsightedness to no need for glasses at all - both distance and close up for reading - she got just the right balance!
And she always takes the time to listen and be supportive when I’ve had other eye-related issues.
Bonnie W. | Jun 17, 2025
I PAID FOR NEW GLASSES ON MAY 22, 2025 TO BE PROVIDED IN 2 WEEKS, NO NEW GLASSES HAVE BEEN RECEIVED OR REASONS FOR DELAY. PRIOR GLASSES ARE NOT PROVIDING REASONABLE VISION. NO GLASSES, NO PHONE CALL! PHONE NUMBER. IS 562 533-1192.
SAM B. | Jun 17, 2025
Everyone so professional! always a good experience. total staff caring and kind.
Joyce S. | Jun 17, 2025
Dr. Irene Sasaki I give her Five stars. Great Experience.
Savoeun C. | Jun 17, 2025
Dr. Mok is the best. She explains the process of eye surgery ( in my case, cataract removal) in a way that put me at ease. After my first surgery, I was actually looking forward to the next one. Recovery was painless and she followed up personally to make sure everything went well.
Barbara M. | Jun 17, 2025
Dr. Mok is an outstanding physician. She treats her patients as family, with care and concern.
Joan F. | Jun 16, 2025
Dr. Chan is excellent and has great patient skills. I feel confident that she understands my vision needs. The offices are very comfortable and all of the staff are great.
Susan G. | Jun 16, 2025
Friendly and efficient
Stephen H. | Jun 16, 2025
In a word-Terrific!!
Ann P. | Jun 16, 2025
Dr. Mok is talented smart and great doctor who I trust completely to provide the best care available to all her patients. I wish all my doctors were Dr. Moc.
Deborah T. | Jun 16, 2025
Dr. Mok has taken care of me since Dr. Mok started in her practice. I've highly recommended her for 20+ years
Robert F. | Jun 16, 2025
I felt very good about the visit. I have some more questions about this procedure which I will ask on the next visit
Carol R. | Apr 07, 2025
Very positive experience with Dr, Sasaki and her staff.
Dale B. | Apr 06, 2025
Pleasant, knowledgeable, caring. Spends time with patient. Terrific experience
Donna M. | Apr 06, 2025
Dr. Mok and the staff are efficient, effective. All questions are answered, and followups are incredible.
Linda S. | Apr 06, 2025
Dr. Being is knowledgeable, talented and personable! I was in good hands.
Sara B. | Apr 03, 2025
Very thorough testing with detailed explanations.
Robert M. | Apr 02, 2025
Experience was great until the end. Went in knowing the price for regular vision checkup and contact lense. A bit pricier than most place. But it’s fine, the place is clean, well kept, organized and dr. is great as well. I was given samples of contacts to try out and next thing I knew the price increases for contact lense consultation. Well, you gave me price for both already. You’re charging me double for having samples? I told the billing lady and she continue to say it’s for contact lense consultation. So looking back, I shouldn’t have paid and stood by the quote they gave me when I made the appointment.
Rasy S. | Apr 02, 2025
I've been a patient of Dr. Chan's for a few years now, and always appreciate the best of care. Very grateful for all the attention to eye health, overall health and best possible vision & eye care outcomes.
Craig W. | Apr 01, 2025
What a Professional! Dr. Mok is very caring and always listens. Never a hurried visit.
All the office staff rate at the top of any list.
Constance B. | Apr 01, 2025
I had left eye cataract & 2 weeks later right eye cataract = now I’m 20/20 I can see clearly & my pickleball has improved!
Thank you Dr Sasaki for your wonderful work, everything went smoothly! Excellent staff too
Diana O. | Feb 10, 2025
Excellent and professional doctor explained the procedure to be done.
A.G N. | Dec 05, 2024
No one better than D Mok
Cathy N. | Dec 04, 2024
Very helpful ,supportive and professional
David L. | Jul 22, 2024
Highly professional, attentive and friendly service
Igor P. | Jul 15, 2024
Dr Sasaki was recommended to me by my PCP. I developed a web-like floater & knew this cound be a retinal issue. Dr. Sasaki saw me the same day I called. She did a thorough exam & referred me to a retinologist. The retinology appointment was made before I left the office to ensure I would be seen ASAP that week. Despite the office being in transition to a electronic medical record system, the wait time was short & the staff was very professional & friendly.
Marian W. | Mar 22, 2024
Dr Sasaki performed cataract lens replacement and two glaucoma prevention procedures for my right eye. She treated my left eye for shingles virus, breaking me in the next day when the problem occurred. I am continuing treatment with eye drops to lower eye pressure. Dr Sasaki and the staff have been very responsive for my eye care needs. Thanks.
Dale W. | Feb 11, 2024
I really like this office and my treatment provider. She was not only caring with a good bed-side manner, but very open, thorough and professional. The office very clean & well kept which also made me feel good about visiting the provider. She is a good surgeon as my surgery went very well.
Dineen S. | Feb 10, 2024
Dr. Bei is wonderful! She makes you feel very comfortable in her presence and she actively listens to all your concerns.
Cindy W. | Feb 09, 2024
Everything was well done.
Betty H. | Feb 09, 2024
i have been a patient of Dr. Mok for many years. She is an excellent surgeon and has preformed cataract surgery on both eyes and a number of other surgical procedures, all with very satisfactory results, in addition to annual visits for regular eye examinations. She and her staff are all of the highest caliber in skills, genuine interest and concern, and friendliness. I recommend her very highly. I look forward to my visits to the Eye Treatment Center.
Roy R. | Feb 07, 2024
Dr. Mok is quite knowledgeable. I was referred to her for a special procedure. She not only shows a great deal of respect for my concerns, fears and needs, she respects my time. I am not kept waiting for long periods of time. One day, when I needed to be seen immediately, I came to her office and got right in without an appointment. She is one of the finest doctors I have had the pleasure to be treated by.
Joe S. | Feb 06, 2024
Dr Mok is wonderful! She always answers all questions clearly. All of the staff is pleasant and helpful! I very much appreciate the care I receive there.
Susan R. | Feb 06, 2024
I am having an attack of optical neuritis and Dr. Bei was wonderul. She was kind, thoughtful, professional, and most of all, knowledgeable. She went out of her ay to see me on short notice, and was quick to diagnose the problem and helped me make the arrangements for the follow-up treatments and testing. I would recommend her or Dr. Mok to anyone.
Anne M. | Feb 05, 2024
Thank you, Dr Mok!
Kim K. | Feb 05, 2024
She is very attentive to your eye care needs. Perform great eye operation and a wonderful person overall.
Maria Liza B. | Feb 05, 2024
Cataract surgery was successful and painless. Dr. Mok is very professional and a truly caring, skilled doctor!
Susan S. | Feb 04, 2024
Doctor Bei, and staff work in perfect harmony living me with the best of experience.
Bill I. | Dec 24, 2023
Dr Sasaki is amazing. Knowledgeable, thorough and friendly. As is Dr Mok. I've been treated by both of them. The entire staff at Eye Treatment Center is wonderful.
Joyce S. | Dec 23, 2023
Wonderful Doctor. Very helpful, very knowledgeable.
Pat M. | Dec 23, 2023
Dr.Mok help me with the issue I was suffering from for 7 years. In 2 visit she did more than my prior doctor who I had went to for more than 5 years... Thank you so much
Stacey A. | Dec 21, 2023
I thought Dr Mok was absolutely excellent in her treatment and Cataract surgery preformed on my eyes.
FREDERICK B. | Dec 19, 2023
Great doctor… addresses all your concerns.
Karen K. | Dec 18, 2023
Excellent
Gary L. | Dec 17, 2023
Dr Mok is excellent eye doctor, have excellent knowledge about glaucoma and other eye diseases. She is my doctor for the rest of my life.
Shoukat L. | Dec 16, 2023
Very knowledgeable and friendly
Henry L. | Dec 16, 2023
Excellent customer service from the front desk staff to every single Doctor in this practice…
You are greeted with a caring smile and treated with the upmost professionalism.
The doctors listen to your concern and advise you with the best treatment possible. The doctors take time and never rush through your visit.
Follow up phone calls and office visits as needed to ensure you are recovering well.✅
Clean office and friendly staff ! ✅
Ereeny G. | Dec 16, 2023
Excellent doctor
Bob W. | Dec 15, 2023
The best care and expertise.
Phillip T. | Dec 15, 2023
Professional, thorough, first class.
Bonnie C. | Dec 15, 2023
I am very impressed with the office.
Dineen S. | Oct 05, 2023
Excellent
Tony B. | Oct 05, 2023
I had Dr. Dri as Dr. Sasaki was out of the office for 2 weeks. I was satisfied with my appointment. I have a question concerning what type of cataracts I have?
1) nuclear cataract - center of the eye. 2) cortical cataract - wedge-shaped cataract
developes at the edge of the lens instead of the center. 3) a posterior capsular
cataract generally forms at the back of the lens, blocking light rays from reaching
the retina. I would appreciate an answer.
Priscilla K. | Oct 03, 2023
DR. IRENE SASAKI IS A FANTASTIC OPTHAMOLOGIST!!!!
SHE IS HIGHLY KNOWLEDGEABLE,
PROFESSIONAL AND COURTEOUS!!!!
CONLEY FALK
CONLEY F. | Sep 07, 2023
Amazing care.
No pain, 20/20 vision now.
I was legally bline.
I could not see my own hand in front of my face.
I thank the Lord for Dr. Sasaki skills.
Dr. Sasaki thank you so much see
T B. | Jul 22, 2023
As always, a great examination and explanations.
Georgianna K. | Jul 19, 2023
Nice staff. Well-organized business. Like
my doctor.
Stephanie S. | May 29, 2023
Fantastic doctor. Listens to me and provide advice for me to work on.
Hilal T. | May 26, 2023
I would like the results of my Thyroid panel. It can be sent to my chart
Darice H. | Apr 15, 2023
Friendly and professional.
Appointments taken on time and staff helpful with any special needs.
David M. | Apr 09, 2023
I have been a patient of Dr. Sasaki's for several years and have never had a bad experience. She is extremely knowledgeable and explains her diagnosis in a manner that is easy to understand.
Yvonne L. | Mar 05, 2023
Great service and informative diagnoses.
Mark L. | Mar 05, 2023
Dr. Mok was great! The procedure on my eye was done so very well and it was relatively quick and painless. My primary doctor recommended Dr. Mok to me, and I am so glad he did!
Judy L. | Nov 12, 2022
I am Completely satisfied
William B. | Aug 07, 2022
Timely and kind. She always answers all of my questions
Charlotte M. | Aug 04, 2022
Dr. Mok is very accommodating & will explain the procedure before she starts.
Jean B. | Aug 03, 2022
Dr. Sasaki was thorough and professional. She went out of her way to help me get an appointment with a retinal specialist. I really appreciate her kind and friendly manner.
Janet F. | May 08, 2022
My visit went very well and given the opportunity to understand what is going on with my eyes. And Dr. Sasaki has been very helpful.
Christina G. | Mar 17, 2022
Dr. Sasaki is a great Dr. She did glaucoma surgery on my left eye. I appreciate her care.
4 stars because the wait time is a little long.
John C. | Mar 15, 2022
Dr. Mok is always energetic, thorough and kind! I appreciate her attention to detail, the manner in which she patiently explains my condition and answers my questions. Her empathetic interest in my personal life ensures me she is a caring professional and warm human being, all qualities I appreciate and respect.
Lucita M. | Mar 15, 2022
Great Job Dr. Mok
Fred S. | Dec 16, 2021
Caring and compassionate. Excellent staff, facilities and service. She’s the
Best.
Phillip T. | Dec 09, 2021
I enjoyed the staff and Dr. Mok and their thoroughness. The only question I had was that the initial testing was less rigorous than I get in the optometrist's office - but I'm going back for more testing before cataract surgery so perhaps it's done in stages here.
Dale S. | Nov 03, 2021
The day after my 1st lens replacement color was like new and reading was great.
Now after the 2nd eye life is in focus and in full color.
Cloudiness is gone and so are my glasses
Dr. Sasaki is amazing!!!!!
Looking forward to the next 3 weeks as I fully heal and how much more improved my eye sight will be.
Anthony R. | Oct 29, 2021
The staff and Dr. Mok are extremely helpful, everything is explained and special care is
given which makes this experience great.
Denise R. | Oct 27, 2021
Always a great experience. The staff members are pleasant, friendly, yet professional. Dr. Sasaki is exceptional! She always puts me at ease and I trust her judgment implicitly.
Yvonne L. | Aug 01, 2021
For several years, I have trusted my eyes to Dr Torres. This is my first treatment here at the Eye Treatment Center. I like the facility, I love Dr Torres, but...my financial limits may prevent me from having any type of major eye treatment through this center in the near future...
Brent S. | Jun 23, 2021
Todd V. | May 15, 2021
Dr. Steinmann is meticulous in his eye exams. He gives you information about your eyes--explains information that you might not understand. He is personable--very warm and friendly. I think this might be the 3rd time I have seen him. He is the same at each visit--informative and meticulous. He makes you comfortable through the whole process of the eye exam.
Karen D. | May 14, 2021
Takes time to discuss findings and genuine interest
Rosalind S. | Mar 28, 2021
Everything was a very good experience.
Rae S. | Mar 24, 2021
Doctor Sasaki is very very good doctor, she’s take care my eyes in good condition
Henry T. | Mar 03, 2021
I had the pleasure of meeting Dr.Torres , he was very helping in explaining everything with my sons vision and very professional he explained everything very well in Spanish thank you
Oscar P. | Feb 25, 2021
Hi I am Andrew I’m very happy with Doctor Torres he helped me with my recovery in my left eye which I had an accident and I couldn’t see with his help I was able to recover thank you Doctor Torres you the best.
Yanet G. | Feb 18, 2021
Great as always!
Very professional and personable.
Bruce R. | Feb 11, 2021
Excellent doctor. Well organized office. A great experience.
Andrew B. | Jan 04, 2021
Excellent
Ding Hwa S. | Dec 30, 2020
Excellent Customer Service! Dr Mok at Long Beach Eye Treatment Center takes great pride in her patients eye care. I could not ask for a better Ophthalmologist.
Arnold D. | Dec 29, 2020
I felt my needs as a patient were care.
Ingrid U. | Nov 25, 2020
Dr Mok took care of my eye problem quickly & professionally.
Barbara D. | Nov 24, 2020
I was very apprehensive with the issue that required a specialist. Dr. Mok was very calming and reassuring.
Sara P. | Nov 09, 2020
Dr. Dasaki is very helpful in explaining the results of every aspect of my eye exam.
Jocelyn G. | Nov 08, 2020
I had a serious glaucoma attack. Dr Sasaki was there for me, explained all the details and now I feel much better!
Dominga H. | Oct 10, 2020
Always a joy to come to this office! Everyone is very professional and friendly, and my eye exam was thorough and easy. Dr Mok always explains everything in a positive and understandable manner. Thank you!
Ethel S. | Sep 05, 2020
Dr. Sasaki is very professional and personable. She takes the time to speak with you. It's not all about your eyesight.
Arlene N. | Sep 04, 2020
It's always a pleasure visiting this office. Everyone is so warm and friendly as well as efficient and knowledgeable. Dr. Sasaki is a wonderful doctor. I have the greatest respect for her.
Kenneth L. | Sep 03, 2020
I found the staff as well as the physicians to be personal as well as professional and would gladly recommend you
Glenn G. | Sep 01, 2020
Great doctor
Dorothy N. | Aug 31, 2020
Dr. Mok is very professional, very knowledgeable and is easy to work with. I would highly recommend her.
Steven S. | Aug 28, 2020
Great experience having cataract surgery in both eyes. Dr. Sasaki is a skilled and caring surgeon that made the process stress free. The office staff is competent and efficient. Highly recommended.
John O. | Aug 27, 2020
Best experience I’ve had in a eye doctor office, everything was explained understood as we did each test, I’d recommend her to any of my family!
Rose G. | Aug 27, 2020
The clinic follows health and safety protocol. The staff are nice and helpful. Dr. Mol as usual is so accommodating.
Elizabeth S. | Aug 26, 2020
Very professional. Covid-19 protocols fully implemented and made me feel very comfortable.
Brian D. | Aug 13, 2020
Dr. Mok keeps up to date on the latest developments in eye care, plus she has a great sense of humor and a warm heart.
Frances R. | Aug 09, 2020
The service is good
Charito D. | Aug 03, 2020
Very professional and informative. Very organized office.
Irene K. | Jul 29, 2020
Very pleasant and professional. Staff was very nice a overall nice visit.
Le Verne T. | Jul 29, 2020
Dr. Mok is a very personable doctor. She completed a very thorough exam of my eyes, explained everything to me including a treatment plan and follow-up. I would not hesitate to recommend her very highly.
Beverly G. | Jul 29, 2020
With the exception of the 30 minute wait… Everything was perfect.
VALERIE W. | Jul 29, 2020
Dr Mok is an excellent Physician. I could not ask for any better eye care. The entire staff at Eye Treatment Center 3900 LB Blvd, Long Beach, CA are friendly and very helpful in all aspects regards to your medical needs. Dr Mok has been an asset treating both my dry eye condition and glaucoma for several years.Highly Recommended!
Arnold D. | Jul 19, 2020
Very well organized due to the Pandemic Dr. Gupta has all ways been wonder full in all the treatment that she has given to me I would recommend her and your office any time
Neil S. | Jul 14, 2020
Never used the website.
Chenglung W. | Jul 14, 2020
Dr. Sasaki and her staff did an amazing job! During this time with pandemic precautions in place, I felt very safe in the office. As always Dr. Sasaki was very through and professional.
Kumi S. | Jul 05, 2020
Great customer service from beginning to end. Safety guidelines in place to ensure best practices and comfort. Dr. Mok is very thorough and is focused on finding my best eye care solution.
Mark C. | Jul 01, 2020
Excellent!
Martin F. | Jun 30, 2020
Dr. Mok has been very helpful and responsive.
Marcia C. | Jun 30, 2020
Excellent
Julita S. | Jun 30, 2020
Dr. Mok and her team were very respectful of the need to protect me from contact.
Nancy F. | Jun 21, 2020
Love my doctor!
Patrice P. | Jun 17, 2020
I couldn't ask for better care anywhere. Dr. Sasaki has taken care of my eyes for a long time, and would recommend her to anyone.
Roger O. | Jun 16, 2020
I felt precautionary measures were in place and Dr Mok provide detailed information
Bridgette P. | Jun 15, 2020
Everything seemed well done for the re-opening for in office visits.
Jenny T. | Jun 14, 2020
Comprehensive eye exam done in a very kind, professional manner.
Sarah H. | Jun 12, 2020
This beautiful eye center is a great office. The staff is very helpful and efficient. They make you feel comfortable and safe during these times when C19 causes concerns. Dr. Sasaki is very skilled and experienced. But also has wonderful bed side manners, and will answer all of your questions. And I ask alot. I am grateful to have been referred here.