TPS is a third-party service provider that supports organizations like ours with administrative and operational services. In performing these services, TPS may have had access to certain protected health information (PHI) related to patients or primary insured individuals. TPS is not a healthcare provider, but a vendor that assists with business functions on our behalf.
TPS recently identified and responded to a cybersecurity incident within its systems. After becoming aware of the issue, TPS took steps to investigate, contain, and remediate the incident, including engaging cybersecurity and incident-response professionals.
TPS has created a public substitute notice webpage, hosted by an independent firm, to share information about the incident and the steps being taken in response.
While the specific information involved may vary by individual, it may include certain personal or health-related information that TPS maintained as part of its services. TPS’s notice provides additional details about the categories of information potentially affected.
TPS has established a dedicated webpage with further information about this incident, including resources and contact information:
We encourage anyone who believes they may be affected to review the information available on that page.
We take the privacy and security of personal and health information seriously and are sharing this notice in the interest of transparency. We will continue to monitor this matter and share additional updates as appropriate.
For questions specific to the incident, please refer to the contact information provided on the TPS notice webpage.